How ARMBURY collects, uses, and protects personal information.
Effective date: May 19, 2026
Last updated: May 19, 2026
ARMBURY ("ARMBURY," "we," "us," or "our") is a safety rope and fall protection equipment manufacturer headquartered at 4 Long Shoals Rd, Arden, NC 28704, USA. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit armbury.com (the "Site"), purchase our products, contact our team, or otherwise interact with us.
We collect personal information you provide directly to us, including: name, business name, email address, mailing and shipping addresses, telephone number, payment information, and any information you include in inquiries or order notes. When you place an order, we collect order details (products, quantities, pricing, ship-to information). When you sign up for product updates or newsletters, we collect your email address and contact preferences.
We also collect information automatically when you visit the Site, including: IP address, browser type and version, operating system, referring URL, pages viewed, links clicked, session duration, and approximate geographic location derived from IP. This information is collected through cookies and similar technologies — see our Cookie Policy for details.
We use personal information to: fulfill and ship orders; provide customer support; respond to inquiries; send order confirmations, shipping updates, and service notices; send marketing communications (only where permitted by law and where you have not opted out); operate, maintain, secure, and improve the Site; analyze Site traffic and usage; detect and prevent fraud; comply with legal obligations; and enforce our Terms of Service.
We do not sell personal information. We share personal information only with: service providers who help us operate the Site, process payments, ship orders, send email, and analyze Site usage (under contractual obligations limiting their use of the data); authorized distributors and dealers when fulfilling orders that route through them; professional advisors (accountants, lawyers, auditors); and government authorities when required by law, court order, or to protect the rights and safety of ARMBURY, our customers, or the public.
ARMBURY operates manufacturing and distribution in North America, Europe, and Asia. Personal information may be transferred to, and stored in, countries other than your country of residence. Where required, we use appropriate safeguards (such as standard contractual clauses) for international transfers.
We retain personal information for as long as needed to provide our products and services, comply with legal obligations (including tax, accounting, and warranty record-keeping), resolve disputes, and enforce agreements. Order and warranty records are typically retained for seven years.
Depending on your jurisdiction, you may have rights to: access the personal information we hold about you; correct inaccurate information; request deletion; restrict or object to certain processing; and obtain a portable copy of your data. Residents of the EU/EEA, UK, and California have additional rights under the GDPR, UK GDPR, and CCPA respectively. To exercise any right, email privacy@armbury.com.
You may unsubscribe from marketing emails at any time using the unsubscribe link in each message or by emailing privacy@armbury.com. Transactional communications (order confirmations, shipping updates, safety notices) cannot be opted out of while an order or product warranty is active.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security but will notify affected individuals of any breach as required by applicable law.
ARMBURY products are designed for professional use. The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact privacy@armbury.com and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated by a prominent notice on the Site or by email where required by law.
Questions about this Privacy Policy or our handling of personal information should be directed to:
ARMBURY — Privacy
4 Long Shoals Rd, Arden, NC 28704, USA
Email: privacy@armbury.com
Phone: +1 (704) 707-3037